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| Conditions of Use |
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Whilst every effort is made to ensure that the web site and content are both accurate and error free, Elizabeth Anne Childrenswer Ltd recognises that errors may occur. In the event of such an error, we may attempt what actions we are reasonably able to correct the problem.
Terms and Conditions for Sale of Goods
Elizabeth Anne Childrenswear Ltd is a UK wholesaler, and as such considers all sales made via this website to be business-to-business transactions, and therefore the Distance Selling Regulations (2000) do not apply.
Every effort is made to ensure that the information held is accurate. However variations in goods delivered may occur for various reasons including:
- Colour may not be accurately represented due to errors in the photographic representations, or variations in display settings and apparatus.
- Details of delivered goods may vary due to differences at time of manufacture. This may be due to the image displayed being a 'sample' as received by the original manufacturor, shortages of original materials, or variations on handmade items. In these cases, we will ensure that the quality and style is not comprimised.
- Where the goods are provided in 'packs', we describe the usual pack configuration. However, due to availability, this breakdown cannot be guaranteed and small variations may occur.
Placing an order on this website is considered as an 'invitation to treat' only. As such it is an offer made by the customer and does not constitute a contract agreement. You will be contacted within three business days to confirm the details and agree to the order including any modifications that are required due to changes in stock and/or pricing. For international customers shipping is also agreed upon at this stage. Most orders are dealt with the same working day.
***Due to the increased number of cheques failing to clear we no longer accept this as a method of payment. Please do not ask as refusal may offend. We accept credit and debit cards over the telephone. Paypal payments through the email system. On request we can give out our banking details for bank transfer or direct cash payment into our HSBC account.***
****PLEASE NOTE PRICES ARE IN BRITISH POUNDS NOT US DOLLARS****
Please see the seperate 'Shipping and Returns' information for further information.
Terms & Conditions for use of the Website
By viewing this web site and/or downloading any content you agree to be bound by the following terms and conditions ("Terms of Service"). If you do not agree to these terms, you must not use this web site.
You agree not to copy, distribute, imitate any of the artwork, content, or other media contained in this web site. Also, you agree to not attempt to reverse engineer, misuse, or damage any part of the web site or the server infrastructure. You may not use any part of this service in a way which may be illegal, either by UK law, or within the jurisdiction where the site is being accessed from. You also hereby acknowledge that Elizabeth Anne Childrenswer Ltd own the Intellectual Property rights to all materials within this web site and any additional content or media provided by Elizabeth Anne Childrenswer Ltd, unless otherwise specified.
This site is created and operated by Elizabeth Anne Childrenswer Ltd, situated in the UK. Elizabeth Anne Childrenswer Ltd, and the management thereof, make no warranty that the material on or available through this site is suitable for use in any other country. If you are accessing from any other country, it is the users responsibility to ensure that they comply with any local laws that may be applicable. You agree to use the site in the manner for which it was intended, and following instructions as and when they are provided.
Use of this site and any services contained therein are at the sole discretion of Elizabeth Anne Childrenswear Ltd and its management. While we endeavour to ensure the web site is available at all times, we reserve the right to modify or terminate all or any part of the service at any time, and for any reason, without notice and without liability. We reserve the right to change the terms of service at any time without notice. It is the users responsibility to ensure they have read the terms and conditions that currently apply.
This web site may contain links to other web sites. Elizabeth Anne Childrenswear Ltd make no guarantees, representations, or warranties about those sites or the content therein.
Elizabeth Anne Childrenswear Ltd shall comply with all applicable regulations pertaining to Data Protection within the UK. Please refer to the separate Privacy Policy for a description of how we may use any personal data collected.
Elizabeth Anne Childrenswear Ltd disclaims any and all responsibility, liability, representations, warranties, or any other terms, express or implied, for the accuracy, legality, operability, availability, merchantability, non-infringement, or completeness of any part of the content upon this site. Furthermore, Elizabeth Anne Childrenswear Ltd disclaims any responsibility for any harm, loss, or damage resulting from viewing or downloading any media from this site, or linked to by this site.
Elizabeth Anne Childrenswear Ltd make no warranty that this site, any content, or the servers used, are free of viruses or other harmful media. The user assumes all responsibility for any necessary servicing, repair, and/or correction that may result.
This website, and all products, materials, and information provided by Elizabeth Anne Childrenswear Ltd, are provided 'As is', with no warranties whatsoever. Under no circumstances will Elizabeth Anne Childrenswear Ltd be held liable to any user, for any damages resulting from the use or misuse of the services provided.
Our maximum liability to you shall be limited to the sum of £50, or the sums paid by you to us, whichever is greater.
You may not transfer or delegate any rights, permissions, or responsibilities as set out in these terms to any other person without express written permission from us.
Some countries may disallow the exclusion of implied warranties, so the above exclusions may not apply.
Any breach of these terms and conditions and you will be personally liable to indemnify us in full for any loss, liability, or costs incurred or arising.
These terms do not affect your statutory rights as a consumer, and these terms and conditions are provided and governed by UK law. Any dispute connected with Elizabeth Anne Childrenswear Ltd will be subject to the exclusive jurisdiction of courts of England and Wales.
Copyright & Trademarks
All content on this site, unless otherwise specified, is copyright © Elizabeth Anne Childrenswear Ltd, 2007, all rights reserved. 'Elizabeth Anne Childrenswear' and associated logos are trademarks of Elizabeth Anne Childrenswear Ltd in the UK and other countries.
Complaints
If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.
Returns
PLEASE CHECK YOUR CONTENTS IMMEDIATELY UPON RECEIPT. NO CLAIMS ALLOWED AFTER 5 DAYS OF RECEIPT OF SHIPMENT. ABSOLUTELY NO RETURNS ALLOWED WITHOUT AUTHORIZATION.
The goods received may vary slightly in terms of colour and style to those depicted on the website. This is due to variations in manufacturing and will not be considered a valid reason for returning the goods. Please see the terms & conditions for more details.
The following damaged goods policy applies: All of our merchandise is inspected before it is placed for purchase. If merchandise is received damaged, contact us within 5 days of receiving your shipment and we will either a)replace the merchandise, if in stock, b) offer a substitute, or c) give you an in house store credit to be used towards future purchases.
Your invoice will indicate where to return your merchandise to. Please contact for an authorization of returns and package the items in the original condition and packaging in which they were received. Elizabeth-Anne Childrenswear Ltd will arrange for collection . Elizabeth-Anne Childrenswear Ltd will pay to have the replacement order shipped back to you.
For returns for any other authorised reason please package the items in the original condition and packaging in which they were received, and ship back to us. If order is lost during shipment it is the buyers responsibility. Return shipping on all items will be paid by the buyer. Shipping and handling charges are non-refundable.
When you return an item, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns.
Payment
Customers are required to pay in full prior to delivery. Payment by credit/debit card or PayPal only. If you select paypal on confirmation of your order a "Money Request" from Paypal will be e-mailed to you, when we receive confirmation of this payment your goods will be shipped. Alternatively you may call us and we can process your credit or debit card over the phone. Please note that we manually check each order prior to requesting payment so an overnight delay before receiving Paypal requests may occur if the order is placed at night. This enables us to ensure that all goods are examined and packed, ensuring the appropriate shipping rate is charged, this is vital for international orders. Cheques which bounce will incur a £10 charge to cover our bank charges and the extra time and expenses incurred in following up the payment.
***Due to the increased number of cheques failing to clear we no longer accept this as a method of payment. Please do not ask as refusal may offend. We accept credit and debit cards over the telephone. Paypal payments through the email system. On request we can give out our banking details for bank transfer or direct cash payment into our HSBC account.*** |
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